Client Viewer Has Grey Coloured Bar

A grey bar on the client viewer indicates a problem with your setup, usually related to licensing (you will probably also find your outputs are stamped with a “Trial version” watermark as well).

If your copy of AutoDoc HSE is licensed (either fully or for a 30 day trial), the bar should be colour coded to match the logo colours of the AutoDoc HSE edition you are using, and you shouldn’t have any watermarks on your output. Note that once AutoDoc HSE is licensed, it may take up to 60 seconds for the bar to refresh with correct colours.